E-Commerce & D2C
Real-Time Inventory Accuracy for E-Commerce and D2C Brands
Every oversell erodes customer trust. Every phantom unit ties up capital and warehouse space. Crate keeps your stock counts perfectly synchronized with your storefronts so you sell what you actually have, ship on time, and never apologize for a cancelled order again.
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- SKUs Imported Instantly
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- Platform Integrations
The Challenge
Why E-Commerce Inventory Is Harder Than It Looks
Stock Out of Sync with Your Storefront
Your warehouse says 12 units, your storefront says 20. Customers place orders you cannot fulfill, triggering cancellations, refund costs, and negative reviews that compound over time.
No Batch or Expiry Tracking
For brands selling consumables, cosmetics, or supplements, shipping expired product is a liability nightmare. Spreadsheets cannot enforce FEFO picking or flag lots nearing their sell-by date.
Painfully Slow Receiving
New inventory arrives and sits on the dock for hours while your team manually counts, cross-references POs, and enters data into disconnected systems. Every hour of delay is an hour of lost sales.
No Link Between Purchase Orders and Inventory
You raise POs in one tool, track deliveries in another, and update stock in a third. Without a connected flow, goods receipt quantities go unverified, discrepancies slip through, and your books never reconcile cleanly.
The Solution
How Crate helps e-commerce operations
One-Click Catalog Import
Import your entire product catalog from your e-commerce platform in a single API call. SKUs, variants, barcodes, and images flow in automatically — no CSV wrangling, no manual data entry.
Real-Time Stock Sync
Every pick, receive, and adjustment updates your available-to-sell count within seconds. Your storefront always reflects true warehouse reality, eliminating oversells and phantom stock.
Lot and Batch Tracking
Track inventory by lot number, batch, and expiry date at the bin level. Enforce FEFO picking rules automatically so your oldest stock ships first and nothing expires on the shelf.
Mobile Receiving with Barcode Scan
Warehouse staff scan barcodes on arrival, match quantities against the PO, and put away stock — all from a mobile device. Receiving time drops from hours to minutes.
API-First Architecture
Every Crate capability is exposed through clean REST APIs. Connect your OMS, ERP, shipping provider, or custom scripts without waiting on vendor integrations or custom middleware.
Low-Stock Alerts and Reorder Triggers
Set minimum stock thresholds per SKU per warehouse. Crate notifies your team the moment inventory dips below safety stock so you can reorder before you run out.
Workflow
How it works for your team
Import Your Catalog
Connect your e-commerce store and import your full product catalog — SKUs, variants, barcodes, and images — in one click. Crate becomes your single source of truth for item master data.
Set Up Your Warehouse
Define zones, racks, and bins to mirror your physical layout. Assign storage rules so fast-moving SKUs live near the packing station and bulky items stay in deep storage.
Receive and Put Away
When shipments arrive, scan barcodes to verify quantities against the purchase order. Crate suggests optimal bin locations and updates available stock the moment goods are shelved.
Pick, Pack, and Ship
Orders flow in from your storefront. Crate generates pick lists grouped by zone, your team scans each item to confirm, and stock levels adjust in real time across every connected channel.
Monitor and Reorder
Track stock accuracy, receiving velocity, and order fulfillment rates from a single dashboard. Low-stock alerts fire automatically so your purchasing team stays ahead of demand.
Ready to Eliminate Oversells and Ship Faster?
Join e-commerce brands that trust Crate to keep every unit accounted for, every order accurate, and every customer satisfied. Get a personalized demo tailored to your warehouse operations.